Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Cancelled orders – customer will not be refunded credit card processing fees on cancelled orders.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Customer must pay for shipping to return and shipping for replacement item(s). Credit card fees charged to business for original order will not be refunded.
Please do not send your purchase back to the manufacturer or to GA Fire without prior approval.
Please call us at 770-479-5495 for approval before returning your item(s).
Need help?
Contact us at customerservice@georgiafirerescue.com for questions related to refunds and returns.